Last Updated: May 2026

Welcome to Kleanee. By accessing our website or booking our services, you agree to the following Terms & Conditions.

1. Services

Kleanee provides residential and commercial cleaning services throughout selected Sydney areas.

All services are subject to availability, scheduling, and confirmation.

2. Quotes & Pricing

Quotes provided through our website, phone, or email are estimates based on the information supplied by the customer.

Final pricing may vary if the condition, size, or requirements of the property differ from the information originally provided.

Additional services requested during or after booking may incur additional charges.

3. Bookings

Bookings are not confirmed until acknowledged by Kleanee.

Customers are responsible for providing accurate property information, contact details, and access instructions where required.

4. Access To Property

Customers must ensure safe and reasonable access to the property at the scheduled service time.

If access cannot be provided, additional charges may apply or the booking may need to be rescheduled.

5. Cancellations & Rescheduling

We understand that plans can change.

Customers may cancel or reschedule a booking by providing reasonable notice prior to the scheduled service.

Late cancellations or missed appointments may incur a cancellation fee.

6. Customer Responsibilities

Customers are responsible for:

• Securing valuables and personal belongings.
• Providing clear access to the areas requiring cleaning.
• Informing us of any hazards, special requirements, or sensitive surfaces prior to service.

7. Satisfaction & Service Quality

Kleanee aims to provide professional, high-quality cleaning services.

If you are dissatisfied with any aspect of the service, please contact us within 24 hours so we can review and address the matter where appropriate.

8. Limitation Of Liability

While we take reasonable care in providing our services, Kleanee shall not be liable for:

• Pre-existing damage.
• Normal wear and tear.
• Issues arising from faulty fixtures, fittings, or materials.
• Circumstances beyond our reasonable control.

Our liability is limited to the extent permitted under Australian law.

9. Website Use

All content on this website, including text, graphics, logos, and images, remains the property of Kleanee unless otherwise stated.

Content may not be copied, reproduced, or distributed without prior written permission.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy.

11. Changes To These Terms

Kleanee reserves the right to update or modify these Terms & Conditions at any time.

Updated versions will be published on this page.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Kleanee

Email: [email protected]

Phone: 0421 949 864