Privacy Policy
Last Updated: May 2026
At Kleanee (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information including:
- Full name
- Phone number
- Email address
- Property address
- Cleaning service requirements
- Any information submitted through our contact forms
We may also collect non-personal information such as:
- Browser type
- Device information
- IP address
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
We use your information to:
- Respond to enquiries and quote requests
- Schedule and manage cleaning services
- Communicate regarding bookings and services
- Improve our website and customer experience
- Send important service-related updates
- Comply with legal obligations
We will only collect information necessary to provide our services effectively.
3. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers where necessary to:
- Process enquiries
- Operate our website
- Manage bookings
- Deliver our services
All third parties are required to handle your information securely and in accordance with applicable privacy laws.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
5. Cookies & Website Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Understand visitor behaviour
- Enhance user experience
- Support marketing and advertising activities
You may choose to disable cookies through your browser settings; however, some website features may not function properly.
6. Access & Correction
You may request access to the personal information we hold about you and request corrections if any information is inaccurate or outdated.
To make a request, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
8. Retention of Information
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Changes To This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Kleanee
Email: [email protected]
Phone: 0421 949 864